The Fable of StarBucks

Source: Adam Smith, Esq. Few brands are more prominent in our daily lives (well, at least if you’re a Western world urban dweller) than Starbucks. Its rise to prominence has become standard-issue corporate lore: From its single Seattle store founding in 1971 to Howard Schultz’s acquiring it and spreading it explosively worldwide. But you don’t […]

The Impact of AI on Legal Operations Jobs

Source: CLOC Artificial Intelligence (AI) is transforming knowledge-based professions, and legal operations are no exception. As legal departments grapple with increasing workloads and tight budgets, AI offers a way to enhance efficiency and effectiveness without the need for additional human resources. This blog post explores the implications of AI for legal teams, careers in legal […]

Blast from the past: “The Impact of the Internet on the Provision of Legal Services”

In 2003, the article from the Society for Computers & Law discussed the transformative potential of the internet on legal services, predicting significant changes in how lawyers would operate. Key forecasts included the rise of online legal services, virtual communication with clients, and automated processes. At the time, many firms were hesitant about security and […]

Can Something Be Irresistible and Irrational at the Same Time?

Source: Adam Smith, Esq. This article examines the intriguing paradox where certain decisions or desires are both irresistible and irrational. It delves into how human behavior often defies logic, driven by deep-seated emotions and impulses. The author uses examples like luxury purchases or speculative investments to illustrate how people knowingly engage in actions that may […]

Breaking The Chains Of Hierarchy: Why ‘Nonlawyer’ Must Go

Source: Above the Law The legal profession has long been plagued by hierarchical divisions, with the term “nonlawyer” contributing to a culture that devalues the roles of professionals who are not attorneys. This label perpetuates an outdated mindset that undermines the crucial contributions of individuals like paralegals, legal technologists, and business strategists. As the article […]

Creating A Gen AI-Era Legal Function What It Means, Why It Matters, And Where To Start

Source: Forbes, Author: Mark Cohen, CEO of Legal Mosaic, a legal business consultancy. A MUST read article by Mark Cohen for all inhouse counsels, legal ops and private practice lawyers who genuinely aspire to help their clients. The article is full of gems and thought provoking comments. Well done and many thanks Mark. The Pandemic accelerated the transition […]

Zaven Rock-and-roll interview series: Mark Cohen, CEO & Founder of Legal Mosaic

In this interview, Mark Cohen, a renowned figure in the legal industry, shares his thoughts on what it takes to drive change in the legal sector and the role of technology in this transformation. Drawing upon his vast experience and unique insights, Cohen discusses the factors that will shape the future of the legal profession […]

Where procurement is going next

Source: McKinsey Anyone who has tried to buy a new car in the past 24 months understands the importance of an effective procurement capability. The coronavirus pandemic disrupted industries around the world, but the global automotive sector suffered perhaps the biggest hangover. As demand plummeted in 2020, automakers slashed production and cut orders for parts. When […]

Zaven Rock-and-roll interview series: With Chris Combs, Co-Founder of LinkSquares

Q: Is legal tech a fad or the real thing? A: Chris Combs believes that legal tech is here to stay. Historically, lawyers have done things manually, but going forward, technology and software will be essential to how they run their business. With the growth of AI, particularly generative AI, legal tech products will significantly […]

Why Does Intake Matter? It’s the Future of your Firm

Another good article from Janet Stanton, Partner, at Adam Smith, Esq. on the power for any law firm invited to pitch to say NO to an existing or prospective client. This is where in my view business developement team in law firms should act as main gatekeepers and reiterate the firm’s strategy so long as […]