Four Critical Disruptions Reshaping the Legal Industry
From the Zaven Rock and Roll interview series, Season 2 The legal industry is transforming, but AI is only one of four major disruptions reshaping everything. Olivier Chaduteau, PhD, CEO and Co-Founder of DayTwo, breaks down why the industry transformation extends far beyond artificial intelligence. The New VUCA World The concept of a VUCA world—volatility, […]
Zaven Rock-and-roll interview Series: Natali Petras, Former CEO and Co-Founder of Tenant Hero
When do you feel with your clients that “we are the champions”? Natali: ’So we operate a B2C service and our goal really is to increase access to justice and promote legal health. So we feel like the champions when the clients can navigate contracts on their own and they don’t need somebody to hold […]
Zaven Rock-and-roll interview Series: Andreas Lamping, General Counsel of Hellmann Worldwide Logistics
Q: “What do you dream of improving in your relationship with law firms?” Andreas: “ Law firms can learn that. That they need to work on themselves on the relationship with the company. They need to understand the business model. They need to understand what’s happening. And to give a better and on the spot device.” […]
Zaven Rock-and-roll interview Series: Chung Nian Lam, Partner at WongPartnership
Q: What would you like the future of client-law firm relationships to look like? Chung Nian: “There’s a lot of room for development here, especially with technology’s role in the mix. Traditionally, clients just call or email, which can work fine for simple matters. But for more routine tasks, there’s room for a tech-based interface, […]
Zaven Rock-and-roll interview Series: Raj Kulasingam, Senior Partner at Denton
Q: Is Legal Tech the Real Thing or Just a Fad? Raj: “I was never interested in legal tech, even though I’m a lawyer. Selling to lawyers has always been tough—they’re notorious for being slow adopters. But in the last year, AI and Gen AI have changed the game significantly. The speed of innovation has […]
Zaven Rock-and-roll interview Series: Rob Johnson, Co-Founder at DealTechno
Q: What makes AI relevant to corporate use—Is it “I still haven’t found what I’m looking for” or “I want it all, and I want it now”? Rob: “I think we’re in an AI bubble right now, with lots of discussions around AI and how it can be applied in corporate settings. It’s essential to […]
Zaven Rock-and-roll interview Series: Iain Quirk, Co-Founder at Pinqdr and King’s Counsel
Q: Why fix it if it’s not broken? What about the legal industry? Ian: “I get it. In many ways, the legal industry seems like it doesn’t need fixing. If you walk into the Royal Courts of Justice, it’s almost like stepping back in time. Apart from a few laptops, not much has changed. It’s […]
Zaven Rock-and-roll interview Series: Nick Morgan, Head of Legal Professionals at Xapien
Q: Who is your ideal customer? Nick: “As a dreamer, my ideal customer includes companies, law firms, and other enterprises that focus on understanding the risks tied to their business relationships. When evaluating third parties—whether suppliers, clients, or other partners—it’s essential to ensure alignment with your brand, values, and any regulatory requirements. What Xapien aims […]
Zaven Rock-and-roll interview Series: Chloe Donovan, Global Head of Proposal at White & Case
Q: How do law firms select you, and how do they reach out in urgent matters? Chloe: “I think it’s a two-fold process. First, clients need to decide which law firm to approach, and that usually starts with relationships. For complex work, it’s all about who they know and trust to deliver high-quality results. If […]